Providing traditional telecommunication services over NGN or multimedia services through an IP fabric, you are increasingly required to provide a well-defined level of service performance to your customers. In fact, in most lucrative markets, your competitive stand depends increasingly on not only delivering reliable and fast services, but also on your ability to demonstrate it as needed. With competitive pressure on prices, your operational success depends on appropriately engineered connectivity in the network fabric, the right tools in your OSS/BSS to provide both flexibility and efficiency, as well as proper resource allocation in the service channels.
Our company strives to help you in building a proper Fulfillment and Assurance architecture in a patchy multivendor NGOSS software environment and to operate your network winning all the usual dimensioning and scalability challenges.
Our consultants, architects, designers and developers focus on OSS areas include:
- Resource Problem Management and Restoration
- Service Problem Management
- Customer SLA Management
- Service Quality Assessment and Reporting
- Process Quality Management
